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Digital transformation step 4: Create your roadmap

Posted by Neil Ford on December 27, 2017
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You’ve assessed your company’s digital maturity, your team is on the same page and you’ve gathered your data. Now, it’s time for the heavy lifting: Creating your roadmap.

Tackling digital transformation is by no means easy. It involves planning a strategic vision for the business and then determining the best technology to support that vision. Digital transformation doesn’t happen overnight. It happens as a result of small, incremental improvements over time. You need to create a roadmap that reflects that understanding.

In order to help you develop a clear view on how to organize your digital journey and how to measure your transformation, we’ve created this matrix:

CX_roadmap_matrix.png

Remember
Leveraging new and powerful technologies will be essential for executing your roadmap effectively.

Action items
• Develop a realistic roadmap for your digital journey
• Set goals and milestones

In our next post, we'll take a look at the best software tools and platforms to use in a digital organization.

Get the full scope today by downloading our eBook, Game changer: A sep-by-step introductory guide to digital transfromation at SMEs.

Topics: digital transformation